Private Jet Charter - Service and Guarantees - From Freedom Air

Service and Guarantees

At Freedom Air we take our quality and service to our clients very seriously, this allows us to build trust and loyal customers. So as you know exactly how we operate, below is a list of the service and guarantees that you can expect.

icon increased insurance

Increased Insurance

Where possible, flights operated within the USA and EU through Freedom Air will be undertaken by operators, which have a minimum of $100 million of Combined Single Limit insurance cover.
icon guarantee

Replacement Aircraft Guarantee

Should your flight experience a technical problem, we will guarantee a replacement aircraft, provided the original aircraft cannot be repaired, as soon as feasibly possible, at no extra cost to you. Where possible, we will provide a ‘like-for-like’ replacement aircraft.
icon flight standards

Audited Operator Flight Standards

Freedom Air only works with Operators possessing of all the necessary and appropriate licenses governing public transport operations. We carry out a full audit to ensure that the Operator is; properly licensed by the appropriate regulatory body, insurance levels meet the industry standard; pilot training and maintenance programmes are carried out in accordance with legal statute. Additionally, we will endorse and implement a clients own corporate audit requirements on flight standards.
icon support

Operational Support

24 hour operations department monitoring with our ‘live’ computer link to the European Central Flow Managing Unit (CFMU), ATC slots, position reports, airway access, anticipating en-route weather, liaising with ground transportation arrangements - ensuring a smooth flight each time. 24 hours prior to the departure of your flight we will track the aircraft that you will be flying on to ensure that it is running on time, and that any late running will be handled accordingly to avoid any adverse affect on the timely departure of your flight.
icon apple

Our experience and market knowledge

24 hour operations department monitoring with our ‘live’ computer link to the European Central Flow Managing Unit (CFMU), ATC slots, position reports, airway access, anticipating en-route weather, liaising with ground transportation arrangements - ensuring a smooth flight each time. 24 hours prior to the departure of your flight we will track the aircraft that you will be flying on to ensure that it is running on time, and that any late running will be handled accordingly to avoid any adverse affect on the timely departure of your flight.
icon discretion

Discretion

Our team work from secure and protected offices and operate to the highest level of secrecy where required. As a result the company is favoured and used by the most demanding of clients, from mega-stars to Presidents, Prime Ministers and the Secret services.
Tried_and_Tested

Tried and Tested

Available 24 hours a day, year round; tried, tested and depended on by multi-national companies day and night - whenever and wherever you need an aircraft we can find one.
FreedomAir_service_guarantes

Freedom Air accommodated all of our needs, our last minute schedule changes and were able to negotiate with authorities to facilitate our requests to operate into airports out of hours and ensure a smooth transition from aircraft to car.

 

READ MORE TESTIMONIALS
Book your Private Jet Charter

VIP SERVICES

Freedom Air can bring added value to the service you are requesting.